Order 3076904


Customer Service


Hi Paizo CS,

I placed an order earlier today (3076904) with the intention of taking advantage of the May 2014 10% discount, but did not receive the order confirmation e-mail I normally receive from Paizo. Can you please confirm that the order has been registered in your system?

Also, can you please explain why that lonely spectre miniature needs to be shipped separately from the rest of the order? Is there anyway you can ensure that it is shipped with the other items in the order (the miniature does not seem to add any weight/space to the order), and save me the added shipping expense?

Thanks in advance for your time and assistance!

Paizo Employee Paizo Customer Service Algorithm

Greetings Twiceborn,

I can confirm that your order was successfully submitted and accepted the May14 discount. It looks like an email was sent on the 31st when the order was submitted.

The webstore Gninja and I played around with the shipping a bit and were able to get them items all contained within a single shippable package, reducing the cost of shipping by about $4.00.

Let me know if I can assist you with anything else!

- Erik Keith


Thanks so much, Keith. I'm not sure what happened to the e-mail -- checked both my inbox and junk folder and it wasn't there, but your reply to this post is good enough for me.

Thanks also to you and the Gninja for making it possible to ship all items in one package, I really appreciate it!

Cheers,

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