late order


Customer Service


Hi its your friendly Australian fans again I received the large order from you thank-you very much but haven't received 2 other orders of single items the details are as follows

3101040 Apr 30, 2014 Pathfinder Campaign Setting: Inner Sea Region Poster Map Shipped Apr 30, 2014 $15.19

3090105 Apr 18, 2014 Pathfinder Roleplaying Game Bestiary (OGL) Hardcover—Non-Mint Shipped Apr 22, 2014 $50.63

I am still awaiting the region poster map and the bestiary they haven't arrived as yet ? please could you look your end and let me know asap

thank you in advance
Robin Wilden
Caramon Majere

Paizo Employee Customer Service Representative

Hello CM,

I've looked into your issue and it seems that your larger order was automatically upgraded to USPS Priority International shipping (because of the size and weight), so it arrived faster than the other, smaller orders.

Your other two orders were shipped via Standard Postal Delivery, which can take up to 36 business days to ship internationally. This means that your order which was shipped on the 18th of April (#3090105) should arrive by June 10th, and the one shipped on the 30th (#3101040) should arrive by June 20th. So I would just give these orders a little more time to show up.

If you get to those dates and still haven't seen the packages, please let me know and I'll be able to help you out from there. In the meantime, I'll be glad to answer any other questions or concerns that may pop up!

Thanks,
Katina

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