Can't Complete order


Customer Service


I'm having trouble completing my order. Every time I click on complete order it just takes me back to the shopping cart page and doesn't actually place the order.


My order has now disappeared out of my cart and when i re add items it says the old ones have been added to another order (3118477) but i can't do anything with it. I haven't seen any charges on my account or any confirmation emails so im not sure if the order when through. Any help someone can provide would be great.

Lantern Lodge Paizo Customer Service Algorithm

Sorry about that Taios, the disappearance was actually my doing, the order has a bug we're currently trying to resolve. The items were moved out of your sidecart so we could investigate further. As soon as we're able to work past the bug I should give you an update. :)

I greatly appreciate your patience!

- Erik Keith


Thanks for the update! and just as a heads up the card tied to that order has been canceled as my bank issues me a new one

Lantern Lodge Paizo Customer Service Algorithm

Hey again Taios,

Just letting you know we're still looking into this and that I've been able to narrow down what may be causing the issue. I'll give you an update as soon as I have more information. :) Thanks for your patience!

- Erik Keith

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