Problems with Paizo Order # 3082302

[-Steve Johnston-]

Got my subscription and sidecart order processed today, but no Harrow Deck was included. The pre-order for the deck is still in my sidecart on my account page, but it's not attached to my subscription order.

Also, I didn't seem to get the MAY14 additional 10% discount on my sidecart items. In fact, I was charged extra today for a digital download that was part of my MAY14 order. Maybe I misunderstood or maybe I'm failing at math today, but the MAY14 announcement said the 10% would apply in addition to the Pathfinder Advantage discount.

"And if you're a Pathfinder Adventure Path subscriber, you'll be able to stack your bonuses and get both your Pathfinder Advantage discount and 10% off your order"

Here's one example from my sidecart order which should have the Pathfinder Advantage discount of 15% and the MAY14 discount of 10%:

GameMastery Flip-Mat: Country Inn Print Paizo Publishing, LLC
Moved to order 3082302 12.99 11.04

This shows my 15% Pathfinder Advantage discount, but it should also have the 10% MAY14 discount, yes?

[Sara Marie]

Sometimes moving items and the discount codes gets a bit cranky. I apologize for the confusion.

I refunded the $1.19 extra bit that was just charged as store credit and then applied it towards the order.

I've taken an additional $8.75 off the order for the stuff that should have had the May14 code applied. Please let me know if you notice anything else hinky.

thanks
sara marie

[-Steve Johnston-]

Thank you, Sara Marie.

I appreciate the extra steps you guys take to make sure our orders are right, no matter how the automated stuff messes them up. :)