Can't check out.

[Trizar]

I have tried 11 times or so but I am unable to check out the items in my cart. Can someone please take a look?

[Trizar]

It appears to be letting me checkout now. Will update soon.

[Trizar]

Still can't check out.

[Erik Keith]

Hey Trizar,

It looks like you were able to submit your order just a bit ago, sorry it took us so long to get back to you. Let me know if the website gives you any more trouble and I'll be glad to assist you first thing when I get in on Monday.

- Erik Keith

[Ravingdork]

Seems he's not the only one with this problem.

[p3nta]

I am having the same issue.

[kputnam]

Having a similar problem. Make sure to check your bank account, I tried four times and have been billed four times

[Redelia]

There may be four authorizations on your account, but Paizo hasn't actually gotten any money from your bank. Your bank is just holding the funds for the expected time the charge is finalized, but it never will be.

[Katina Davis]

p3nta wrote:

I am having the same issue.

Hello p3nta,

It looks like you were initially having issues with the Address Verification System check, but then the error message we received changed to "general decline of the card, no further information provided by issuing bank." My guess is that since this card was tried over 20 times, the bank may have flagged the authorization attempts as fraudulent.

I will be sending you an email in just a moment with more details about the Address Verification System check, but you may want to talk to your bank to make sure that they know the card has not been compromised and see if they can provide any further information about the declines for you.

Please note that in the future it is better to create your own thread for requests, rather than to post in an old thread. This makes sure that Customer Service can keep track of all our requests, and prevents your question from getting buried in an old topic.

Thanks!
-Katina