Order 3090355


Customer Service

Grand Lodge

Hi,

How can I know why this order is in status pending?

Best regards

Alberto

Paizo Employee Paizo Customer Service Algorithm

Alberto Mejias wrote:

Hi,

How can I know why this order is in status pending?

Best regards

Alberto

Our warehouse staff was able to ship your order earlier today. When an order is placed on our website it should take a certain amount of time to be fulfilled based on what products are contained in the order. The estimated fulfillment time should be stated in your order confirmation email when the order is placed, as well as the in the Product Availability section of each products page on our website.

- Erik Keith

Grand Lodge

Erik Keith wrote:

Our warehouse staff was able to ship your order earlier today. When an order is placed on our website it should take a certain amount of time to be fulfilled based on what products are contained in the order. The estimated fulfillment time should be stated in your order confirmation email when the order is placed, as well as the in the Product Availability section of each products page on our website.

- Erik Keith

Hi again,

Thank you very much for your answer.

Regarding the issue, I expected that, the only thing that was strange for me is that something bought after that was shipped before.
Anyway, as you told me the shipping was done.

THANK YOU VERY MUCH.

Best regards

Alberto

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