Order 3083026 - Duplicate


Customer Service


I received two copies of my order 3083026, Deck 5 of the PACG. It came in two separate boxes, both with the same order number on the shipping labels. I want to make sure that I am not charged twice, and I'm not sure what I should do with the second deck+promo.

Thanks,

Brian Hacker

Paizo Employee Customer Service Representative

Hey there Brian,

I've verified on your account that we did only charge you for one copy of Deck 5, which is the most important thing. It looks like we had an error on our side of the system which caused us to accidentally ship you two.

Please keep the extra deck with our apologies. If you do not have a use for it, please consider donating it to a friend, game store or local library. And as always, let me know if there is anything else I can do to help out.

Thanks!
Katina

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