Two Pending Orders

[Nathanael Love]

I have two pending orders-- 3072675 and 3081024

Both have the same declined problem with my payment method which had to be fixed on the back end by customer service manually--

is there anyway to combine those two and get the payment re-processed?

Thanks!

[Erik Keith]

Greetings Nathanael,

I was able to merge both pending orders together to minimize shipping costs, in addition to this I was able to discern what was causing the payment error notice and resolve it. We should have your order added to our shipping queue in the near future!

- Erik Keith

[Nathanael Love]

Thanks! I know you guys had to manually adjust something on my payment method last time as well-- I don't know if that can be permanently adjusted for my subscription going forward?

Sorry my bank/debit card is such a problem when I try to buy stuff!

[Erik Keith]

The error is actually on our side, your payment method is completely valid. We're currently working to resolve the issue, make sure to let me know if you have any trouble and I'll be glad to fix it in the mean time. :)

[Nathanael Love]

Thanks, I will if I have any more problems.