Please place subscriptions on hold


Customer Service


Please place all of my subscription lines on hold until April 16th. I realize that will not change the order, but due to pay schedules, the order needs to charge my card on that date, and not before.

Paizo Employee Paizo Customer Service Algorithm

Your subscriptions have been temporarily suspended, let me know when you're ready for them to be reinstated.

- Erik Keith


Please unsuspend my subscriptions at this time and process them. Thank you.

Paizo Employee Paizo Customer Service Algorithm

Your subscriptions have been reinstated.


I appreciate it. I notice this month ended up in the sidecart, to be sent with next month's in May. Is there anyway for me to get the April releases sent out now, or do I have to wait until May?


Actually, at this point, my account doesn't even show a sidecart. I'm hoping everything is still in order?

Paizo Employee Customer Service Representative

Hello Kain,

I dug around in your account and found your missing sidecart items! I just sent you an email to let you know what was going on, as well as a confirmation for the recovered order. Give it a look and see if everything looks okay, and let me know if anything seems off.

In the meantime, let me know if you need anything else.

Thanks!
Katina

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