Order 3042152


Customer Service

Dark Archive

Good Evening,

I noticed I have a backordered product on this order. Would it be possible for me to have the order split and the item that is in stock shipped now and It Came From the Stars shipping like a sidecart item or as a separate shipment when it arrives? I am willing to pay the extra shipping if necessary to do this.

Thanks,
James May

Paizo Employee Paizo Customer Service Algorithm

Greetings James,

I have moved the hardcover for It came from the Stars! to your sidecart for shipment with a future subscription shipment, this has freed up the other book in the order to be shipped in the near future. Let me know if I can assist you with anything else!

- Erik Keith

Dark Archive

Hello,

I was wondering what the status of shipment was on this order now that It came from the Stars has been moved to my sidecart.

Thanks,
James May

Paizo Employee Paizo Customer Service Algorithm

Hey again James,

I have generated your shipping manifest and added it to our shipping queue, we should have your order processed and shipped shortly. Thanks for checking back with me regarding it.

Dark Archive

Hello,

It looks like my order had some difficulty shipping out due to a blank credit card number. I sent an email with my correct card information. I tried to add it to the site, but it looks like the new site revamp doesn't want me to add a card. Thanks for your continued help.

~~James May

Paizo Employee Paizo Customer Service Algorithm

Greetings James,

I was able to properly set the payment method to the order, we should have it shipping in the near future. I noted that you had a few separately pending orders, so I went ahead and merged them together to minimize shipping costs.

Let me know if I can be of further assistance!

- Erik Keith

Dark Archive

You are a gentleman and a scholar.

Thank you!
~~James May

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