I usually don't pester you guys much because I know all the hard work you do in getting our subs out on time and the new ordering software, but I was just curious about one thing. This month's shipment is still pending, waiting for a back-ordered product, Ultimate Psionics. I had pre-ordered that back in November. I was just wondering if it was because the first print batch was taken up by earlier pre-orders or if there was something else wrong.
Thank you for your extra time.
Awesome, thank you. *patience reengaged*
I saw the post that the April stuff is getting ready to come out, and I wanted to add some stuff to that order, but this order is still listed as pending and I haven't received a shipping confirmation yet. I don't want to two orders to interfere with each other.
I know you guys are super busy with the changes and the problems polymorphing into new ones, but I was just curious how this one is coming along. I know sometimes they ship and the site doesn't update the pending status right away, and that's fine, but as I said, I want to make a new order to put stuff in my side cart for April and I don't want it to interfere with this one.
Thank you for all your hard work with everything going on and I look forward to hearing from you.
Paizo Customer Service Algorithm
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Hey again Shadow,
If you use the add to sidecart option during the check out process the items should be successfully added to it. If the system does give you any trouble though just let me know here and I'll be glad to assist you further when I get in on Monday. :)
- Erik Keith
Any word on this order as of yet? It still says pending with backorder on my end and I have not received the shipment confirmation as of yet.
I was able to add to my April shipment fine though, so that is working! :-)
Just got the confirmation email half an hour ago. Thank you!!