March subscription shipment doesn't seem to exist


Customer Service


I see the order spawning is complete. I don't show a pending order, nor did I ever receive the normal upcoming shipment email. Just wanted to mention it in case there is a glitch somewhere.

Paizo Employee Paizo Customer Service Algorithm

This is a display error in our system that occurs when its generating subscription orders, but hasn't gotten to your account yet. As soon as your subscription order is generated it should update and properly display this months order. Sorry for the confusion, let me know if I can be of further assistance. :)


Perhaps I jumped the gun, but Sara Marie has now asked for threads to be opened for this issue, so i think this needs to be kept open.

Lantern Lodge Customer Service Dire Care Bear Manager

I'm working on getting yours corrected. It might take me a bit as trying to view the unsubmitted order is crashing my customer service tool.

Thanks for your patience!
sara marie

Lantern Lodge Customer Service Dire Care Bear Manager

Fixed!


Thanks!

Community / Forums / Archive / Paizo / Customer Service / March subscription shipment doesn't seem to exist All Messageboards
Recent threads in Customer Service