Order 3002704 (March Sub)


Customer Service


It appears that my shipping charge is strangely small. 17.00 is absurd.

Please tell me this is true (it seems too good to be).

Paizo Employee Paizo Customer Service Algorithm

Jurgen Dark wrote:

It appears that my shipping charge is strangely small. 17.00 is absurd.

Please tell me this is true (it seems too good to be).

I'm currently looking into this for you, I'll try to have an update for you as soon as I can tomorrow!

Paizo Employee Paizo Customer Service Algorithm

This particular error is proving to be rather resilient. I'm still trying to rectify the shipping error but was unable to fully resolve it today. I'll see what I can do when I get in monday Monday, and keep you updated. Thanks for your patience Jurgen.


Erik the Algorithm wrote:


This particular error is proving to be rather resilient. I'm still trying to rectify the shipping error but was unable to fully resolve it today. I'll see what I can do when I get in Monday, and keep you updated.

Thanks for the update. I am hoping to see those PDFs soon.

Paizo Employee Paizo Customer Service Algorithm

Good news Jurgen!

Our tech team just rolled a fix to the error that was preventing your order from being able to properly calculate shipping. Reviewing your order it appeared that 2 sets of the dice may be taking longer than anticipated to bring in from our distributor, and I set them to your sidecart to prevent them from holding up your order.

We should have everything else added to our shipping queue in the near future, we're just waiting on some dice that are en route to us right now-as soon as they arrive your order should be on its way.

Thanks for your patience again Jurgen, if you have any other questions let me know and I'll be glad to address them!

- Erik Keith

Community / Forums / Archive / Paizo / Customer Service / Order 3002704 (March Sub) All Messageboards
Recent threads in Customer Service