Order #2848637, Order #2848638


Customer Service


I'm wondering what's up with both of these orders.

Order #2848637 has said "Order pending" since mid-February, when I changed the payment method due to, well, the card being used being replaced thanks that whole Target thing a while ago.

Order #2848638 has been on backorder, even though it was a preorder. Is there any chance I could get information on when Ultimate Psionics (hardcover, color) will be back in stock?

Both orders were placed in October, as part of Order #2848628.

Lantern Lodge Customer Service Dire Care Bear Manager

Looks like both of them are ready for shipping and I can't figure out why they haven't shipped. I combined both into one package (2848637) and I will get them shipped ASAP. I'll send an email with some additional details.

thanks
sara marie


Thanks much, then.

I had honestly expected them to take a while to ship, since at the time of ordering, one was a preorder and the other was on backorder, but this was really unexpected for time.

Thanks again.

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