Store Credit Not Working


Customer Service

Scarab Sages

Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber

I just placed an order (3020247). I have a store credit I tried to use. I tried to apply it to this order, but it would not take it.
I typed in the amount I wanted to apply and clicked the apply button, but when when the checkout screen came back, it had not applied. I tried 3 times, but could not get it to apply. I finally just purchased it as normal.

Dark Archive Customer Service Representative

Hey there,

Sorry to hear you were having this issue checking out. If you encounter this issue in the future, please let us know before you submit your order so that we can make sure your store credit is applying properly.

The PDFs in this order have already been charged to your payment method, and the physical items are currently set to your sidecart. If you would like to use Store Credit on your subscriptions, simply check the appropriate box on your My Subscriptions page.

~Justin Riddler
Customer Service

Scarab Sages

Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber

Thanks, I got it set up.

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