Water damage


Customer Service


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

So, today I finally got my December shipment (Order #2932823), but unfortunately the package has suffered some water damage. Most of the products are OK, but two books, namely, "Wardens of the Reborn Forge" and "Magical Marketplace" have warped pages and spines, and even after six week still feel damp. If necessary, I can provide pictures of the damaged products.

Dark Archive Customer Service Representative

Hey there,

Sorry to hear your order arrived water damaged. I've set up replacements for these 2 books in your sidecart for shipping with your next subscription package. You can verify this change on your My Subscriptions page.

~Justin Riddler
Customer Service


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

Thanks a lot!


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

Oh, I just noticed my sidecart has the "Warends of the Reborn Forge" Campaign Cards listed. Those were OK, it's the book itself that was damaged.

Dark Archive Customer Service Representative

D'oh! I clicked the wrong thing. It should be fixed now.

~Justin Riddler
Customer Service


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

Looks better now, thanks again!

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