Order #2843979 - incorrect quantity received


Customer Service

The Exchange

I dropped the customer service team an email about this order, but haven't heard anything back a week later so thought it would be worth giving the forum area a try.

I ordered five of the Pathfinder Lanyards from your store back in October but only got around to opening the package when I met with my Society group recently.
Upon opening the package, I discovered that I was missing one lanyard from the pack so unfortunately couldn't provide all my players with one.

Would it be possible to have the missing lanyard added to my next scheduled order, either one of my subscriptions or one of the other orders I have in place?

Many thanks,
Andrew

Dark Archive Customer Service Representative

Hello Andrew,

Sorry we have not responded to your email yet. Customer Service is still backed up from the holidays. We will be responding to your email in the near future.

~Justin Riddler
Customer Service

The Exchange

Thank you for chasing that up Justin, most appreciated. :)
Looking forward to handing out my Pathfinder goodie bags to the players.

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