Paziocon Badge and Banquet ticket....


Customer Service

Liberty's Edge

Hi,

I just found out through the summer my son and I will be in West Virginia for the summer. My wife commutes from Stevenson, WA to the east coast every other week and her contract was just extended through the summer.

To make it easier on her and since son will be out of school we will be hanging out their with her instead of just Thursday night through Monday morning. ;-)

Which means my hope of playing more Pathfinder since moving down from Alaska might not be happening.

Can I "return " the Badge and Banquet ticket.

Thank you for your time!

Sean

Dark Archive Customer Service Representative

Hello Sean,

I have processed your return of your PaizoCon ticket & banquet ticket. I have refunded you the $82.13 you paid for these items in Store Credit which is immediately available to you. You can verify this change from the Store Credit section of your My Account page.

~Justin Riddler
Customer Service

Liberty's Edge

Hello Justin,

Is there a reason why it isn't just refunded back to the card that purchased it?

Sean

Dark Archive Customer Service Representative

Hey Sean,

Usually we refund electronic items in Store Credit, especially in cases where the customer has subscriptions that they are likely to use the Store Credit on. If you you would prefer I refund you back to your original payment method, just let me know and I will be happy to make that correction.

~Justin Riddler
Customer Service

Liberty's Edge

Oh, the last refund on badges I saw it was credited back to the credit card of the gentleman. Well might not of been the last one...it was a 2011 one though.

I would prefer it back to the credit card on file.

I am contemplating canceling my Adventure path subscription. Just because it is suppose to be a monthly subscription and always seems to get backed up.

With canceling adventure paths I probably will start picking up the maps somewhere else too. I am still in the process of deciding on that.

SO yea if it could be credited back to my card that would be perfect.

Sean

Dark Archive Customer Service Representative

No problem Sean. I have switched the refund back to your original payment method. Usually these funds will appear on your bank account within 5 business days.

~Justin Riddler
Customer Service

Liberty's Edge

Thanks Justin.....

Now I feel silly...this must of jostled my subscriptions up some because just got a notification that some where going to be shipping when they were saying Feb.

Can I have them put on hold for now. Not really wanting to just cancel just yet. I love the maps and when I get the chance the adventure paths.

I have a unexpected opportunity that needs $5,000 by the end of the month. Which is one of the reasons I was looking to get the tickets back to the bank account.

Which has me curbing my play spending habits some. In fact I have only did two Kickstarter campaign this month. ;-)

Sorry for the trouble.

Dark Archive Customer Service Representative

I have placed a hold on your subscription order. Just let us know when you are ready to have this order ship and we will be happy to remove the hold.

~Justin Riddler
Customer Service

Liberty's Edge

Thank you!

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