Order # 2850474


Customer Service


Greetings,

Per the December Subscription thread, I am just letting you know that my order # 2850474 still has a "pending" tab on it.

Side question, if I purchase something else, is that just going to cause more of a problem?

Thanks,
Jay

Dark Archive Customer Service Representative

Hello Jay,

Your order is currently in our shipping queue for processing by our warehouse. When it ships you should receive a confirmation email. You should be seeing your order ship by the end of the day. We apologize for any delay.

When you combine items into an order via the "combine with pending order" option during checkout, your order uses either its original fulfillment estimate, or the fulfillment estimate of the products you added to your order (counting from the day you added them to the order), whichever is longest. ~Usually items with a 2-6 business day fulfillment estimate will not increase your fulfillment time, however as we are still recovering from the holidays, our shortest fulfillment time is currently 2-15 business days.

~Justin Riddler
Customer Service

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