On October 2 I placed an order for a d100 die. It was to be a gift for a friend of mine, just for the novelty of it. The item was stated as being a "backorder" so some delay was to be expected. There is still no hurry in getting it. But now over 2 month have passed now and I’m concerned that something went wrong here. Can anybody get back to me on this? How much longer can this take? What are my options with this situation?
I would also like to say, I’m very pleased with the online service and quality provided by your website.
Customer Service Representative
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Hey there,
So it looks like the backorder status for this item has changed to unavailable due to our supplier stating that they will be unable to secure this item. As such, I have canceled this order and you have not been charged for it. We apologize for any inconvenience.
~Justin Riddler
Customer Service
Well, at least this story finally gets a resolution. Now I will have to go looking for the die elsewhere.
Thank you for the support on my issue.