Shipping Rate has Shipped Out


Customer Service


howdy - I just tried to place an order (for the items currently in my cart) and received the following message on the 'Place Your Order' page:

This order cannot be processed because an appropriate shipping rate cannot be found.

I knew $0.00 shipping was too good to be true. Thanks in advance for any assistance.

Lantern Lodge Customer Service Dire Care Bear Manager

Standard postal delivery will be $6.87. Let me know if this is ok and I will manually submit the order.

thanks
sara marie


That's great - thank you!

Dark Archive

Yeah getting the same thing on my order too. Is this gonna be something that's ongoing or a little system glitch? =)

Lantern Lodge Customer Service Dire Care Bear Manager

Its a glitch that requires the site to roll and I'm not sure when the tech team has that planned.

thanks
sara marie

Lantern Lodge Customer Service Dire Care Bear Manager

atomicb wrote:
That's great - thank you!

Looks like 2924104 is all set. Please let me know if you need further assistance.

thanks
sara marie

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