Order #2911302


Customer Service


With the backup of Great Golem sale shipments, unless its going to ship yet this week, can you change the shipping address for this order to match the SC address being used for my December subscription? Thanks!

Dark Archive Customer Service Representative

Your order is currently in our shipping queue for processing by our warehouse so you should be seeing it ship in the near future. I have left the order as-is for the time being.

~Justin Riddler
Customer Service


Justin, at this point i will no longer be at this address by the time it would arrive, even if it shipped today. If you think it will ship in time to arrive in South Carolina by 12/27, it can go to that on file address. Otherwise it will need to go to the Louisiana address I have set up for the next subscription shipment.

Dark Archive Customer Service Representative

Hey there,

Your order is currently in our shipping queue which means it should go out very shortly, however the address on this order is for a West Virginia address, not a South Carolina address. If you need to change the address on this order please let us know ASAP.

Since the package is set to use UPS Ground with an estimated 5 business days in transit, the package should arrive by that day, though I cannot guarantee this. If you would instead like for us to hold this package until after you have moved, please let us know.

~Justin Riddler
Customer Service


Just to be safe let's switch it to the SC address attached to my account. If it's easier for you to find, it's the address from order 2311650.

Dark Archive Customer Service Representative

Hey there,

I was able to change this order to the SC address, and your package should now be shipped. You can verify this change from your Order History page.

~Justin Riddler
Customer Service


Thanks for the help!

Community / Forums / Archive / Paizo / Customer Service / Order #2911302 All Messageboards
Recent threads in Customer Service