Order 2889497 has been pending for almost a month now. There doesn't seem to be anything backordered. I have another order with two backordered products that has been sitting for over two months. Is there any way to know whether or not I'll actually be able to get that order filled? Maybe even before Christmas? Please let me know.
Dave
Customer Service Representative
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Hey Dave,
Your order was submitted on November 11th with an estimated fulfillment time of 2-11 business days. Between Veteran's Day and the Thanksgiving Holiday it is currently the 13th business day. Presently your order is in our shipping queue for processing by our warehouse so you should be seeing it ship shortly. We apologize for any delay in shipping. We have been experiencing a high volume of orders due to the Great Golem Sale and have been processing orders as quickly as possible.
~Justin Riddler
Customer Service
Hey Dave,
Your order was submitted on November 11th with an estimated fulfillment time of 2-11 business days. Between Veteran's Day and the Thanksgiving Holiday it is currently the 13th business day. Presently your order is in our shipping queue for processing by our warehouse so you should be seeing it ship shortly. We apologize for any delay in shipping. We have been experiencing a high volume of orders due to the Great Golem Sale and have been processing orders as quickly as possible.
~Justin Riddler
Customer Service
Great, thanks. Do you have any information about the backordered products?
There are no backorder items on this order. If they are displaying on their product page as backorder, it is most likely due to your purchase of the remaining stock in our warehouse.
~Justin Riddler
Customer Service
The two backordered products are on order #2774067
