Order # 2331567 - Pending Since November 8


Customer Service


For Order # 2331567 it has been pending for quite some time and while I know you guys are busy I was wondering how far down the list it is or when I should expect it to ship.

Thank you in advance for looking into this.

Dark Archive Customer Service Representative

Hey there,

Thank you for bringing this to our attention. Looking over your order, it appears that one of the items you ordered is no longer available:
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PZOSTONEHENGET Stonehenge T-Shirt
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I have canceled this item from your order and you have not been charged for it. You can verify this change from your Order History page. We apologize for any inconvenience or delay in shipping.

Your order is now in our shipping queue so you should be seeing it ship in the near future.

~Justin Riddler
Customer Service


The order is now shipping, for which I thank you. However, for the Small World: Tales and Legends Expansion I ordered it was $7.50 at the time, but is listed as $11.25 in the completed shipment.

Lantern Lodge Customer Service Dire Care Bear Manager

I've rejiggered the item's price and refunded you the $3.75.

thanks
sara marie

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