Order # 2889393


Customer Service


Instead of getting the Eberron: Explorer's Handbook Hardcover (WOC17869) that I ordered through The Great Golem sale, you guys sent me the Deluxe Eberron Character Sheets.

If the hardcover is still in stock at the price I initially ordered it at, I would still like a copy, please.

Everything else with the order was fine.

Lantern Lodge Paizo Customer Service Algorithm

mempter wrote:

Instead of getting the Eberron: Explorer's Handbook Hardcover (WOC17869) that I ordered through The Great Golem sale, you guys sent me the Deluxe Eberron Character Sheets.

If the hardcover is still in stock at the price I initially ordered it at, I would still like a copy, please.

Everything else with the order was fine.

Thank you for letting us know about this, I've set up a replacement order containing your copy of the Explorer's Handbook Hardcover to be shipped to you in the near future, and you should receive a confirmation email from us as soon as it ships out from our warehouse.

Since we sent you the deluxe character sheets by accident I'd like you to hold on to them with our apologies. Let me know if I can be of further service!


Erik Keith wrote:
mempter wrote:

Instead of getting the Eberron: Explorer's Handbook Hardcover (WOC17869) that I ordered through The Great Golem sale, you guys sent me the Deluxe Eberron Character Sheets.

If the hardcover is still in stock at the price I initially ordered it at, I would still like a copy, please.

Everything else with the order was fine.

Thank you for letting us know about this, I've set up a replacement order containing your copy of the Explorer's Handbook Hardcover to be shipped to you in the near future, and you should receive a confirmation email from us as soon as it ships out from our warehouse.

Since we sent you the deluxe character sheets by accident I'd like you to hold on to them with our apologies. Let me know if I can be of further service!

Excellent! Thank you very much!

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