Paizo Customer Service Algorithm
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Paizo Order # 2780903
My order has been pending for 9 days now. Can I get an update as to when I will be getting my products shipped? I have emailed customer service, but they have not got back to me. Why is that?
Secondly, Pact Magic Unbound, Vol. 1 says it is now a backorder, can you let me know when that will be back it stock?
I dont mind waiting, but waiting without an answer is a little frustrating..
Greets Darth,
Currently we're working to fulfill orders as quickly as possible, however it is taking us a bit longer than usual to fulfill orders due to the high volume being placed due to the Great Golem Sale.
We have your copy of Pact Magic Unbound Vol. 1 in stock and ready to be shipped, our system marked your copy as reserved and indicated that any future orders for it will be on Backorder.
Thanks for your patience, we've been responding to emails as quickly as we can in a chronological order, however due to the number of inquiries about the sale we have a longer turn around speed on getting people responses. Let me know if you have any other questions and I'll be glad to answer them!