Getting error message on checkout

[Alceste008]

Hello Everyone,
I keep getting the following error message when trying to check out my shopping cart on the website: "This order cannot be processed because an appropriate shipping rate cannot be found.

Please contact [e-mail] for assistance." Can you help get this resolved?

[Erik Keith]

Alceste008 wrote:

Hello Everyone,

I keep getting the following error message when trying to check out my shopping cart on the website: "This order cannot be processed because an appropriate shipping rate cannot be found.

Please contact [e-mail] for assistance." Can you help get this resolved?

Our system is currently having trouble processing Print/PDF bundles and our tech team is working to have the issue resolved as soon as possible. If you would like to contact us via phone I'd be glad to try and process your order for you, otherwise we should hopefully have the website processing them soon.

Our phone lines are open from 10AM to 5PM PST during weekdays, and our number is [phone]. Thanks!

[Alceste008]

Hello Erik,

Do you have an ETA on when this issue will be resolved? I can not call during the day as I am at work.