Order # 2834936 still pending


Customer Service


Order # 2834936 is showing as placed on October 11. Today is November 11 and the order is still shown as pending.

Please help.

Thanks.

Lantern Lodge Customer Service Dire Care Bear Manager

Looks like Alistrilee, Female Elf Archer RPR03166, which was added on the 19th of October, is still not arrived. It does have an estimated "should ship from warehouse" time of 7-21 business days (today is the 17th business day). Doing a bit of investigating though, it looks like we are not currently able to get this item. I've cancelled it from the order and we'll get your order shipped out as soon as possible. If there's another mini you'd like to add, let me know and I can add it to the order.

thanks
sara marie


Sara Marie wrote:

Looks like Alistrilee, Female Elf Archer RPR03166, which was added on the 19th of October, is still not arrived. It does have an estimated "should ship from warehouse" time of 7-21 business days (today is the 17th business day). Doing a bit of investigating though, it looks like we are not currently able to get this item. I've cancelled it from the order and we'll get your order shipped out as soon as possible. If there's another mini you'd like to add, let me know and I can add it to the order.

thanks
sara marie

Thanks very much for your help.

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