Vic Wertz
Chief Technical Officer
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Folks,
We're working on these issues—basically, we've got a very high volume of people placing orders that individually contain dozens of items, and the part of the system that works to figure out the most efficient ways to ship things is getting overwhelmed. Until we solve this, you may find that our system is more responsive if you place a few smaller orders—say, no more than a dozen items—instead of one big one.
We'll post updates in this thread—I'm going to lock this one, so the discussion can stay in one place.