Order 2811848 was left on my doorstop yesterday without any sort of plastic covering.
As a result, the contents were soaked. This is not a problem for the parts wrapped in plastic (GM Screen, Stalking the Beast, Dungeon, Pawns, Cards in the ROTR:SSM Card Game [the box is shot but it looks like the cards are OK], Bottle Openers, and companion/modules/etc.) and the Tshirt, though soggy, can be washed.
However, the Bestiary 4 is water damaged and the pages are water-warped. Along with that, the Promo Card for Blessing of Zarongel is not included (or if it is, its hiding, where would you have packaged it.)
What can we do? I can send pictures of the B4 if you need them.
Thank you.
What would you like me to do with the existing book?
(And is there a way to let the shipper know that they should put the box in a plastic bag when it rains? Some of them do that)
Customer Service Dire Care Bear Manager
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If its ruined, you can just dispose of it (recycle or trash) if any of it is salvageable, feel free to do with it whatever you think is a good idea.
I don't know what postal services would do regarding plastic bags but if you contact your local postmaster they might have ideas for what they or you can do (ie, maybe a plastic bin or cubby to protect from the elements?)
Ick, sounds like a nasty surprise to come home to :(
If all else fails, you could always try leaving a plastic bag under a large stone or brick, with a note on it asking to please leave packages inside it.