Argh!


Customer Service

Owner - House of Books and Games LLC

Okay, so I've got the following orders in the system:

2873041 - Psionics Augmented, Volume 1 (PFRPG) Print/PDF Bundle
2873033 (This order was split into 4 orders)
2873035 - I think this is Ultimate Psionics

Thing is, I didn't realize that Psionics Augmented was part of Ultimate Psionics and I didn't need the former if I got the latter.

I haven't downloaded Psionics Augmented yet (and won't), any chance you can refund the cost for Psionics Augmented (and remove it from my downloads) and just leave Ultimate Psionics in my sidecart?

Plus, it would be cool if the product description for Psionics Augmented said something about it; I thought I needed both :(

Lantern Lodge Customer Service Dire Care Bear Manager

I've returned the bundle for you and applied the $29.99 to your account as store credit. Would you like me to apply that to your pending order for subscriptions? That will cover the remaining balance on it.

thanks
sara marie

Owner - House of Books and Games LLC

Oh! Too bad I didn't read this one first :)

And you guys are the best. Really. In what's rapidly becoming a scary number of years, I've never run across a company that treated its customers so incredibly well.

Thank you.

Lantern Lodge Customer Service Dire Care Bear Manager

Doh! I was waffling over whether or not to merge the two threads and then got caught up in some other tasks.

Its getting to be a scary number of years for me too!

Let me know if there is anything else that you need assistance for.

thanks
sara marie

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