Order #2835087


Customer Service


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

Something seems to be weird with my order. On the "My orders" page, some items are listed as "Shpiping" and the rest show as "Pending". The page of the order itself, however says "Shipped via Standard Postal Delivery in 3 packages". I did not, however, get a shipping Email, nor do I have access to the PDFs. Can you check what's going on there?


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

In the meantime the listing on the "My Orders" page has changed, listing about half of the items in my order as "shipped yesterday". Still no shipping email or access to PDFs, though. Something is broken there, I guess.

EDIT: I did get access to the PDFs of the products listed as "Shipped yesterday" after all. I just had the "My Downloads" list sorted in a a way that thia was not readily apparent.

So I guess this will now all sort out.


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

Everything is listed as shipped now and all PDFs are available. So all's good!

Lantern Lodge Customer Service Dire Care Bear Manager

Yes, I've been poking your order for the last 45 minutes :D

You should be good to go now.

Let me know if you have any further questions.

thanks
sara marie


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

Thank you, everything seems to have worked out fine.

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