Bestiary 2 Box - Pawns misaligned

[Paz]

I received the Bestiary 2 Box from Amazon.co.uk yesterday, and most of the pawns were up the usual high standard I hoped for.

However, one of the sheets was misaligned to the extent that all of the names are cut off, a couple of pawn numbers are cut off, and a weapon from one pawn actually extends onto the pawn below it. It's the sheet containing pawns 23 Korred to 33 Spriggan and 232 Hangman Tree to 236 Moonflower.

Is this a known manufacturing issue, or have I just been very unlucky?

What's the best thing for me to do here:
- Return the whole box to Amazon.co.uk for replacement?
- Can Paizo ship out a copy of that one sheet of pawns, e.g. with my next subscription shipment?

I know this isn't a Paizo.com store order, but any guidance would be gratefully received.

[Deanoth]

Paz wrote:

I received the Bestiary 2 Box from Amazon.co.uk yesterday, and most of the pawns were up the usual high standard I hoped for.

However, one of the sheets was misaligned to the extent that all of the names are cut off, a couple of pawn numbers are cut off, and a weapon from one pawn actually extends onto the pawn below it. It's the sheet containing pawns 23 Korred to 33 Spriggan and 232 Hangman Tree to 236 Moonflower.

Is this a known manufacturing issue, or have I just been very unlucky?

What's the best thing for me to do here:
- Return the whole box to Amazon.co.uk for replacement?
- Can Paizo ship out a copy of that one sheet of pawns, e.g. with my next subscription shipment?

I know this isn't a Paizo.com store order, but any guidance would be gratefully received.

They might ask you for a picture and replace it. Not sure if Paizo will do it or you will have to go through Amazon UK to do it though. I wish you luck!! :)

[Erik Keith]

Hey Paz,

I've set up a replacement copy for the misaligned sheet, and you should be able to confirm its pending status with your next subscription shipment on your My Subscriptions page.

If you would like to send us a picture or two of the misaligned sheet to [e-mail] it lets us review it in greater detail to try and prevent it from occurring with future batches.

Thanks again for bringing this to our attention!

- Erik K

[Paz]

Erik: That's fantastic, thank you very much! I have sent a couple of photos via e-mail as requested.