Payment declined


Customer Service


Hi!

My name is Raheel Khaliq. I've purchased things from you before but for some reason my card is continuously being declined I remember this happening last time I placed an order too but I can't remember what I did to get around it. If you could please authorise my order that'd be great.
PS; I totally have money in my bank/pocket.

Thanks in advance.

Lantern Lodge Customer Service Dire Care Bear Manager

It looks like an issue with the address verification. You'll need to make sure that you are entering the billing address *exactly* as it appears on your bank statement. If you are still having issues getting it to work, email customer.service@paizo.com and we will see if we can assist.

I'm not seeing any other orders that were processed on your account. If you have your order number available, I can possibly check that order to see what worked.

thanks
sara marie


Thanks, I double check all my addresses and put my shipping address where I was meant to put my billing address.

I was looking for my last order too, I have NO idea why it doesn't appear. Once again, thank you very much for your help.

Community / Forums / Archive / Paizo / Customer Service / Payment declined All Messageboards
Recent threads in Customer Service