Order #2718312


Customer Service

Grand Lodge

Can you let me know what is holding up this particular order? If it is only one item can you remove it and only charge me for what is sent?

Also when the time comes can you combine orders 2744011 & 2748376 into just one shipment?

Lantern Lodge Customer Service Dire Care Bear Manager

2718312 is being held up by Series 20 Round Red Sable 4/0. Its currently on its way from our distrubutor but I don't have an exact ETA on when it might arrive. Would you like to leave it on the order, cancel it or move it to its own order?

2744011 & 2748376 have been combined and should be shipped out soon.

thanks
sara marie

Grand Lodge

If it is definitely on its way I can wait a bit longer. Thank you for the quick response.

Grand Lodge

2718312

Can you go ahead and drop the paintbrush if it is still holding up the order. I can do without it, but I am really wanting the rest of the order thank you.

Go ahead and cancel the brush and send the rest of the order.

Dark Archive Customer Service Representative

I have canceled the paint brush from this order and it should be shipping as soon as possible. You can verify this change from your Order History page.

~Justin Riddler
Customer Service

Grand Lodge

Thank you sir.

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