I need to add the Pathfinder Adventure Card Game: Rise of the Runelords Character Add-On Deck to my pending order. I mistakenly told customer service that I wanted it to start with deck 2 when I need it to start with the Character Add-On Deck. May I have my subscription adjusted to reflect this and have it added to the pending order?
Can I also have the Base set removed from my next subscription shipment?
Thanks!
Customer Service Representative
|
I have added the subscription copy of the Character Add on deck to your pending order. You can verify this change from your Order History page.
I do not currently see a base set listed in your sidecart, so I've asked the tech team to into this. With a new product line & new subscription we are still working out all the kinks in the system. Your September subscription should not spawn an Adventure Card Game Base Set, but if it appears on your authorization email, please let us know as soon as possible, and we will be happy to make the correct changes.
~Justin Riddler
Customer Service
I have added the subscription copy of the Character Add on deck to your pending order. You can verify this change from your Order History page.
I do not currently see a base set listed in your sidecart, so I've asked the tech team to into this. With a new product line & new subscription we are still working out all the kinks in the system. Your September subscription should not spawn an Adventure Card Game Base Set, but if it appears on your authorization email, please let us know as soon as possible, and we will be happy to make the correct changes.
~Justin Riddler
Customer Service
Thank you!
This is what the last few items in my cart show up as
1x Pathfinder Adventure Card Game: Rise of the Runelords Base Set, $47.99
1x Pathfinder: Goblins! #2 (paizo.com Exclusive), $3.19
1x Pathfinder #9 (paizo.com Exclusive), $3.19
1x Pathfinder Adventure Path #74: Sword of Valor (Wrath of the Righteous 2 of 6) (PFRPG), $15.99
1x Pathfinder Campaign Setting: Mythic Realms (PFRPG), $16.99
1x Pathfinder Player Companion: Mythic Origins (PFRPG), $11.04
I appreciate all your help!
Customer Service Dire Care Bear Manager
|
I'm having the tech team look into this as it appears to be a display issue with folks who are starting with the character add-on deck. It should be resolved by the time we start September subscription. However, please keep an eye on your confirmation emails to make sure everything is running smoothly and as you intend them to.
thanks
sara marie