Hello there! I had sent an e-mail inquiry regarding my order #2687317 on Aug 26th. And until now I haven't received any reply. I resent the message on 29th with a different address, and still, nothing coming back. Is there anything wrong with it? Please kindly provide your support, thanks.
I have responded to your email. Please note that Customer Service is a bit backed-up at the moment and it is taking us longer than usual to respond to everyone. We thank you for your patience.
I've got your email, thank you for the speedy reply. Please add a Character Add-on Pack to my subscription in case you didn't see my email, thanks.
TK
Justin Riddler wrote:
I have responded to your email. Please note that Customer Service is a bit backed-up at the moment and it is taking us longer than usual to respond to everyone. We thank you for your patience.
~Justin Riddler
Customer Service
Sara Marie
Customer Service Dire Care Bear Manager
I've added the character add on deck to your subscription. It will ship as soon as possible on order 2759610.
