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My August subscription order says it was shipped August 9th and I still haven't seen. The tracking number for the package is not coming up in the website after 10 business days. I don't think this is the same issue as what is being talked about in the thread "August Subscriptions!" so I just wanted to see if there is a know issue or if its an anomaly. Thanks
Customer Service Dire Care Bear Manager
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The order was generated on the August 9th.
The label for the order was generated on August 12th when we charged your card and granted PDFs.
Currently there is a display issue in the Order History and My Subscription pages that displays the shipping date as the day your label was printed.
If you look at your email confirmation, you should see "A package containing 2 items from Paizo Order #2709473 is expected to ship from the Paizo warehouse by Friday, August 23 via Standard Postal Delivery..."
Our warehouse is about 95% confident all the pre-printed label orders will be done by this evening. Tracking will then hopefully kick in by Wednesday of next week. However, Mail Innovations which is our standard shipping, does have a higher than usual frequency for missing scans of packages and the package will still be on its way even without tracking.
thanks
sara marie