Order 2569835


Customer Service


From this order if you can take the following books for one new order and charge it first. Thanks as always.

Pathfinder Campaign Setting: Castles of the Inner Sea (PFRPG)
Pathfinder Campaign Setting: Dragons Unleashed (PFRPG)
Pathfinder Campaign Setting: The Worldwound (PFRPG)
Pathfinder Player Companion: Kobolds of Golarion (PFRPG)
Pathfinder Player Companion: Pathfinder Society Primer (PFRPG)
Pathfinder Module: The Dragon's Demand (PFRPG)

Dark Archive Customer Service Representative

I have moved the indicated items into order #2723523, and you should be receiving a confirmation email shortly.

~Justin Riddler
Customer Service


Hi, Order # 2723523‏ has status of payment declined, but in my credit card I have a charge since friday 16 Agust. So what happende?. Thanks.

Dark Archive Customer Service Representative

It looks like since we received a payment method declined on order #2569835, and order #2723523 is using the same payment method, our system decided to mark #2723523 as declined as well, even though it had authorized successfully. I have corrected this issue with regards to your pending orders that authorized successfully.

For order #2569835 however, we are receiving a general decline of the card by your bank. For more information, you will need to contact your bank regarding this matter.

~Justin Riddler
Customer Service


Ok, but now order #2723523 is ok, but is pending since tuesday, but all books are released. Why is still pending?.
Thanks as always

Lantern Lodge Customer Service Dire Care Bear Manager

Our warehouse is very backed up with a long shipping queue due the large amount of August releases. They are shipping as fast as possible.

thanks
sara marie


With Gen Con I supposed it, only to know. No problem. Thanks for all.

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