Cancel Subscription (2706181)


Customer Service

Grand Lodge

Effective immediately, with Order 2706181, pleas cancel all my subscriptions. I will most likely resume my subscriptions in September.

Thanks

Dark Archive Customer Service Representative

I have canceled your subscription and you should be receiving a confirmation email shortly. You can verify this change on your My Subscriptions page.

~Justin Riddler
Customer Service

Grand Lodge

Looking at my on-line bank statement it shows that Paizo has charged my VISA with the order I just cancelled. Please cancel that charge.

Dark Archive Customer Service Representative

We have not charged your card. What you are seeing on your account are authorizations. We authorize your payment method before we submit your order, but do not charge your card until your product ships (or is downloadable in the case of PDFs).

In this case, we authorized last week and now that the order has been canceled, the authorization should expire. Usually this occurs within 5 business days, but ultimately this decision is made by your bank.

More information regarding authorizations & our billing policy can be found on our FAQ.

~Justin Riddler
Customer Service

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