Justin Riddler
Customer Service Representative
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I have canceled your subscription and you should be receiving a confirmation email shortly. You can verify this change on your My Subscriptions page.
~Justin Riddler
Customer Service
Justin Riddler
Customer Service Representative
|
We have not charged your card. What you are seeing on your account are authorizations. We authorize your payment method before we submit your order, but do not charge your card until your product ships (or is downloadable in the case of PDFs).
In this case, we authorized last week and now that the order has been canceled, the authorization should expire. Usually this occurs within 5 business days, but ultimately this decision is made by your bank.
More information regarding authorizations & our billing policy can be found on our FAQ.
~Justin Riddler
Customer Service