AP cost and shipping woes


Customer Service


Let me first say that I love the Pathfinder Adventure Path subscription I have.

The problem for me is that I live in Australia and the shipping fees, in conjunction with the falling Aussie $, is making is very expensive for me and I am tempted to cancel the subscription altogether.

I know you guys can't do anything about the international money market and exchange rates (or can you...?), but have you considered having a option to keep subscribing, and hold all volumes until the AP is complete, then ship them all together?

I would be prepared to keep paying monthly, receive access to the pdf's when they release, but hold the volumes to ship all at the end (i.e 2 bulk shipments/year approx).

I am sure this would save me a bit in shipping, based on previous orders and the costs associated with single larger shipments.

Well - not sure if this is, or could be an option, but it would certainly save me from what appears to be an inevitable cancellation request in the future.

Cheers,
Jaynay27.

Dark Archive Customer Service Representative

Hey Jaynay27,

Our system automatically pulls all subscription items and sidecarts into orders once a month. When we are done processing a subscription order for shipping is when you are charged, but also when your PDFs are granted — we do not hold on to packages that have been charged and processed for shipping.

~Justin Riddler
Customer Service

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