Order 2620656 - Missing Midgard Bestiary


Customer Service


Greetings!

My mail carrier just delivered my box-o-goodness a few minutes ago, and I tore into it to discover that the Midgard Bestiary seems to have been missed.

It shows on the packing slip, but it is not in my box.

This was ordered seperately, then merged into my monthly subs shipment at my request, so I'm just wondering if it might have glitched, or is coming as part of another shipment/second box that got delayed.

Everything else on the packing slip was in the box, including a couple other things merged in (the die, the mini).

Can you check this for me?

Thank you!

Dark Archive Customer Service Representative

Sorry to hear your order was missing the Midgard Bestiary. I have set up a replacement in your Sidecart for sending with your next subscription shipment.

You can verify this on your My Subscriptions page.

~Justin Riddler
Customer Service


Thank you!


Just double-checking on something - my sidecart shows a $22.09 price associated with the print copy of the Bestiary.

Didn't I already pay this when I previously ordered it?

Is the listed price in the sidecart just an anomaly?

Thank you!

Dark Archive Customer Service Representative

I do not see this price listed when I go into your sidecart. If you can take a screen-shot of this and email it to us: customer.service@paizo.com we will be happy to investigate further.

~Justin Riddler
Customer Service


Emailed!

Thanks!

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