Paizo order 2524612


Customer Service

Liberty's Edge

I placed this order, for a custom t-shirt, on April 9th. That's about 100 days ago. Any idea what happened?

Norman

Dark Archive Customer Service Representative

Your order was submitted on April 10th. As this is a special order item, it was estimated to take up to 51 business days to fulfill the order. Currently it is the 67th business day due to the Memorial Holiday and July 4th, so it is running well behind schedule.

Usually special order items (particularly t-shirts) are made-to-order, meaning they are not manufactured until you place your order. Presently we are awaiting notification from our supplier that the shirt is on its way to us.

If you would like to cancel this order, just let me know. Otherwise when the item arrives at our warehouse it will ship as soon as possible.

~Justin Riddler
Customer Service

Liberty's Edge

Justin Riddler wrote:

Your order was submitted on April 10th. As this is a special order item, it was estimated to take up to 51 business days to fulfill the order. Currently it is the 67th business day due to the Memorial Holiday and July 4th, so it is running well behind schedule.

Usually special order items (particularly t-shirts) are made-to-order, meaning they are not manufactured until you place your order. Presently we are awaiting notification from our supplier that the shirt is on its way to us.

If you would like to cancel this order, just let me know. Otherwise when the item arrives at our warehouse it will ship as soon as possible.

~Justin Riddler
Customer Service

Thanks, Justin.

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