Hi Paizo,
Two of my Adventure Path Subscription shipments, orders #2530275 (Maiden, Mother, Crone) and #2580094 (The Frozen Stars) have gone missing.
We recently moved, and I failed to update my account info with my new address before these two shipments had been sent. I had, however, reported the move to the Danish postal service and asked that all post be forwarded.
I have since updated my info, and have received the latest AP volume without problems.
Do you have any info on the whereabouts of these two shipments?
Thank you in advance.
Jacob Trier
Customer Service Representative
|
Hello Jacob,
I have gone ahead and placed a replacement for Maiden, Mother, Crone in your sidecart for shipping with your next subscription (estimated authorization to begin July 11th).
For The Frozen Stars, we are currently on the 33rd business day for shipping, with an estimated up to 36 business days, so we'd like to see if this one arrives in the next week or so. Hopefully your local postal system will be able to forward this package to you in that time frame.
In the mean time, let us know if either of these packages show up.
~Justin Riddler
Customer Service
Thanks, Justin.
I'll check with the postal service and the new residents of our old house to see if I can track down the shipments. I just wanted to make sure they had not been returned to you.