question about order 2632858


Customer Service

Lantern Lodge

Hey, the order was placed quite a while ago, and I was expecting it over a week ago, so I logged in to see what was going on and it says it is still pending? so it hasn't even shipped yet? The order was paid for on June 21st so over two weeks ago now. Is there any eta on this? or will it just be shipped with my next subscription?(an option I would have chosen at the time if the subscription shipment hadn't been over 3 weeks away) Just like some idea what is going on if possible

Dark Archive Customer Service Representative

The Harrow Deck is currently on backorder, and we are fulfilling orders as more filter their way to our warehouse.

If you would like me to cancel this order I would be happy to do so, otherwise this order will ship when we have more available in our warehouse. I can also move this order to your sidecart. Just let me know what you would prefer.

Please note that since Paizo does not charge until your order ships, you have not been charged for this order yet. More information regarding our billing policy can be found on our FAQ

~Justin Riddler
Customer Service

Lantern Lodge

Justin Riddler wrote:

The Harrow Deck is currently on backorder, and we are fulfilling orders as more filter their way to our warehouse.

If you would like me to cancel this order I would be happy to do so, otherwise this order will ship when we have more available in our warehouse. I can also move this order to your sidecart. Just let me know what you would prefer.

Please note that since Paizo does not charge until your order ships, you have not been charged for this order yet. More information regarding our billing policy can be found on our FAQ

~Justin Riddler
Customer Service

in which case please do cancel this order. and I will reorder it again at a later date.

Dark Archive Customer Service Representative

I have canceled this order. You may review this change on your Order History page.

~Justin Riddler
Customer Service

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