Order # 2591804.


Customer Service


I ran into a bit of a money crunch with some unplanned expenses this month, so I was wondering if I can postpone this order until next month's subscription cycle and combine it with that one (because I still want this).

Please confirm and thanks in advance. :)

Lantern Lodge Customer Service Manager

Your subscriptions have been suspended. Please let us know when you are ready to get started again.

thanks
sara marie


My bank account was still hit for $101.89 and my account was overdrawn and an NSF/OD was applied on top of that.

I need to get this remedied.

:(

Dark Archive Customer Service Representative

We began the authorization process on Thursday (June 13th) and as such were unable to prevent your pending order from being authorized. Your card has not been charged though since we do not charge until your order ships. I have placed an authorization reversal request in, however it is your bank that decides when to release the authorized funds. Any NSF/OD is controlled by them and should be discussed with them.

More information regarding our billing policy and authorizations can be found on our FAQ

~Justin Riddler
Customer Service

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