Order 2586113 - Damaged


Customer Service


Pathfinder Adventure Path, Lost Omens, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Hello, Hopefully this is the correct location to post this. The majority of my order 2586113 arrived damaged.

• Pathfinder #7 (paizo.com Exclusive)
UNDAMAGED
• Pathfinder Roleplaying Game: Ultimate Campaign (OGL) Hardcover
SEVERELY DAMAGED
• Pathfinder Adventure Path #70: The Frozen Stars
SPINE DAMAGED
• Pathfinder Campaign Setting: Chronicle of the Righteous (PFRPG)
SPINE DAMAGED
• Pathfinder Campaign Setting: Fey Revisited (PFRPG)
MINOR CRIMPING and A DAMAGED CORNER
• Pathfinder Module: Doom Comes to Dustpawn (PFRPG)
MINOR CRIMPING

I have photos both of the shipping box, showing the damage and the exposed portions of the Ultimate Campaign and side view photos of Ultimate Campaign, Chronicles of the Righteous and Adventure Path #70.
If there is a way to post them, or an email you would like me to send them to, I would be more than happy to do so.

Thanks,

Paizo Employee Paizo Customer Service Algorithm

Sorry to hear about the condition your package arrived in, it sounds like it got pretty mangled during transit.

If you could send pictures of the damages to customer.service@paizo.com we would greatly appreciate it. In the mean time I have set up replacements for your damaged products, and you should be able to check your My Subscriptions page to confirm their pending status.

If there is anything else I can assist you with don't hesitate to let me know. Thanks!


Pathfinder Adventure Path, Lost Omens, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Thanks for the prompt reply and action, I have already sent an email with the photos.

You have a great team!

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