Order# 2585217


Customer Service

Liberty's Edge

Pathfinder Adventure, Adventure Path, Lost Omens, Pathfinder Accessories, Rulebook, Starfinder Adventure Path Subscriber

Hello,

My order shipped over 8 days ago and I still do not have my tracking information.

Thanks,

Paul

Lantern Lodge Customer Service Manager

As per your order shipment email:

"A package containing 4 items from Paizo Order #2585217 is expected to ship from the Paizo warehouse by Friday, May 24 via Standard Postal Delivery, estimated 4 to 8 business days in transit."

4-8 business days from the 24th is May 31st through June 6th.

Tracking information may still be added as sometimes it can take a few days after it has entered the shipping system to kick in. Occasionally packages do miss getting scanned. We've found that the standard postal service does a pretty good job of scanning in the tracking information, however, their rates of missing scans are a bit higher than UPS ground. Missing that tracking scan does not interfere with delivery and you should still expect your package within the 4-8 business day estimate. If it does not arrive within the 8 business days, we do recommend giving it an additional week as "missing" packages are usually just delayed and show up if given that extra time.

thanks
sara marie

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