Packaging Feedback - Order #2497751


Customer Service


Hi there!

I just wanted to leave some packaging feedback for this order.

I do not need/desire any kind of replacement order, but do need to note that books as large as "Way of the Wicked - Book Six" are too large for the hard mailer this was placed in.

The overly-snug mailer caused damage to the front top corner of the spine, and to the top outer corner of the back cover.

I do understand that I'm perhaps a bit overly anal-retentive about my books, but were this on the shelf locally, I would not have purchased it.

A larger envelope, or a mailer such as this:

Uline Easy-Fold Mailers

would be far more suitable, and prevent this kind of damage.

Thank you!

Lantern Lodge Customer Service Manager

I will pass this thread along to our warehouse manager.

Thanks for the feedback!
Sara Marie

Lantern Lodge Customer Service Manager

I checked in with Will and he says they will take a look at packaging sizes.

thanks again for the feedback,
sara marie


Thank you!

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