Paizo Customer Service Algorithm
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I had made this order yesterday and didn't notice the way you had charged my card. It was fine, but if I could I would like to remove the "Dungeons and dragons 4th edition: Adventure's Vault 2 Hardcover" from my order if this is possible I would be greatly appreciative of your help.
Greetings Connor,
I have removed your copy of the Adventurer's Vault 2 Hardcover from your order as requested. When you place an order on our website we only charge for digital assets — We don't charge for physical goods until we ship them from our warehouse, however we will authorize to ensure that the funds are available. We should have more information on this process here.
We should charge your order as soon as it ships from our warehouse in the near future. Let me know if you have any other questions and I'll be glad to answer them. Thanks!
- Erik K